crew is kidnapped and forced to labor in a massive industrial work force.
A large industrial complex. Workers are going about their everyday jobs. Kathryn Janeway asks a worker where she can find the supervisor, to which he replies by pointing the supervisor out to her. When she reaches the supervisor, he asks for her authorization and licenses. Kathryn Janeway gives them to him. He inspects them, discovering that Janeway has a level 6 in thermal dynamics and quantum fusion, which impresses him. He states that he is lucky to have her working for him, but embarrasses her by informing her that she is late. Janeway apologizes, saying that she boarded the wrong transport, ending up in the atmosphere filtration facility, and promises that she won't be late again. The supervisor sympathizes, saying that it is easy for newcomers to get disoriented, and that even he gets lost on occasion. He then goes on to inform Janeway of her designated job, which is to monitor the primary reactor coils, which process more than 8, 000 metric tons of tylium per second at 94% thermal efficiency. The supervisor asks that if she has any problems that she inform him.
A worker delivers some specifications to Janeway, which she then inputs into the computer. However, the computer sounds an alarm, stating that Janeway has committed Input Error 415 and Command Code Violation 2308. Janeway whispers to the computer, saying that if it stops the alarm then she promises to never violate it again. The computer continues, but just as she finishes whispering, a hand appears and inputs something into her control panel. This stops the alarm. He states that she almost started a core overload. He comments on Janeway's "unique" way of communicating to the computer. She states that it is an old habit. The man introduces himself as Jaffen, and says that he works close by. Seven of Nine interrupts, telling Jaffen and Janeway (employee 1326 and 8584) that labor protocols dictate that fraternizing is not permitted during work hours. Jaffen asks for her number, or name, and she introduces herself as Annika Hansen, the station's new efficiency monitor. She tells Jaffen to get back to his station, but Janeway interrupts, informing Annika that Jaffen was just assisting her with an input error, and that they were almost finished. Annika leaves, and Jaffen asks Janeway if she would like to go out for a meal, but Janeway rejects the offer, stating that she has little time to socialize with her new job.Traffic stats